Office Manager Resume Tips
1. Emphasize Your Qualifications
Since there are no national standards for office managers, you can send a good impression by having strong credentials to back up your real-world experience. For example, if you have a degree in business, that will show you’re educated and intelligent. If you’re a member of the National Office Managers Association of America (NOMAA), that will prove your commitment to the industry.
2. Focus on Achievements
Instead of framing your resume in terms of personal growth, use it to showcase the gains and benefits you’ve brought to previous companies. Have you reduced overhead costs or departmental expenditures? Did you create a new training program for incoming employees? Did customer complaints drop off dramatically once you took charge of operations?
3. Mention Deadlines
Deadlines play a large role in the life of an office manager, so you’ll definitely want to reference them in your resume. Talk about handling time-sensitive projects. Emphasize how you meet or exceed weekly quotes. You want your employer to know that you understand the importance of getting things done on time.
4. Talk About Technical Skills
The modern office manager needs to be familiar with things like MS Office. Depending on your field, you might also need to know how to operate customer relationship management (CRM) and enterprise resource planning (ERP) software. Be sure to include an area for “technical skills” on your resume.
5. Describe Previous Work Environments
It isn’t enough to simply list the names and dates of your previous employers; you should go into detail about where you worked and what kind of experience you fostered there. For example, did you work in a busy, fast-paced environment where you learned the value of speed? Talk about it in your resume.
6. Be A People Person
Office managers have a lot of contact with both internal and external staff. You’ll need to have excellent interpersonal skills to get the job done, so don’t be afraid to paint yourself as a master of communication on your resume. The more you talk about clients, vendors, assistants, teams and workforces, the more attractive you’ll look as a leader.
7. Get Specific
What does the company sell or provide? How can you make them sell or provide more? Tailor your resume to the business at hand. If they ship books, mention your volunteer work at the local children’s library and how it makes you receptive to the supplies and demands of the market. If the company provides tech support, mention all the customer service awards you’ve won and how you can use this knowledge to solve problems.
Office Manager Job Description
Officer managers are responsible for the supervision of teams, departments and offices. While their exact duties will vary depending on their industry, they can expect to handle both clerical and interpersonal affairs for the company that employs them. For example, their duties may include hiring, scheduling, overseeing projects, completing paperwork, managing the payroll and mediating any disputes between staffers. Office managers should be confident working in a leadership position and taking responsibility for others.