Receptionist Resume Tips
Getting a job as a receptionist requires proof of organizational and technical abilities that can all be portrayed on a resume. What you put on your resume will dictate the way your potential employer sees you. So, what exactly do you need to include on your resume to stand out from the crowd?
1) Computer Skills
This element is key to any receptionist’s job. The more computer savvy you are, the more likely you are to get hired, so include everything. If you have any special abilities regarding computers that others may not have, make sure to jot that down among word processing and any other software that you have experience in.
2) General Office Skills
Any experience you have in office work, customer service, file management, spreadsheets, data entry, etc. should be included in your resume to make sure you stand out. If you have managed phones before or kept up with a client log, make sure to include such things. These are all bits of information that you can expand upon in an interview, and will most likely be asked about; they also make you look good.
3) Any And All Experience
If you do not already have experience as a receptionist, this does not automatically rule you out. Think back and try to pull something up that you could use as clerical experience. Maybe you filed papers or answered phones somewhere along the line. If not, any customer service work, such as cashiering or retail can significantly improve your chances of an interview where you can let your people skills shine.
4) Don’t Forget About The Formatting
You will be creating spreadsheets and documents and official paperwork for this person or company. How you lay out your resume will influence the way they see you. Make sure your application is easy to read and well laid out without over formatting, large bold letters, crazy fonts, or vibrant colors. You want to come off as professional and experienced. If you are unsure, get a professional template online and paste your information into it.
Receptionist Job Description
A receptionist’s job is to provide clerical, secretarial, and administrative assistance to a person or business. A receptionist can expect to handle telephone calls and faxes, including the relaying of messages to the appropriate receivers, as well as sending and receiving general mail, and directing the public, such as clients, to the appropriate person.
One should also expect to handle general paperwork and word processing support while keeping an up to date, organized file system. General receptionist work may vary per business, but each receptionist will be in in a position to make sure that the office or workplace runs smoothly and efficiently using both people and organizational skills.
Receptionist Resume Example
Receptionist Resume Example 2
SmartStar LLC, Orlando, FL (December 2012 to May 2016)
- Provided a full range of clerical and office support services in a busy setting of clients.
- Greeted customers and managed reception area.
- Processed mail and incoming correspondence; maintained various files; processed client forms and records.
- Answered phones and routed calls; referred questions and issues to appropriate department for further information; provided general information to clients.
- Maintained multiple calendars, scheduled appointments, made appointment confirmation calls and maintained confidential client records.
- Created internal/external correspondence using Word, Excel, and PowerPoint.
- Acted as liaison for vendors and ensured payment of office-related invoices.
- Participated in agency training classes and attended program staff meetings.
Six3 Enterprises, New York, NY (December 2008 to May 2012)
- Provided administrative support to the entire management team.
- Greeted visitors/customers in a friendly and courteous manner.
- Received, sorted and distributed all incoming mail/
- Supported the project development teams achieve their qualitative and quantitative targets.
- Conducted weekly meetings to discuss the progress, difficulties and requirements of projects.
- Prepared, filed, organized and updated documents and personal files of employees.
- Enforced facility security procedures by ensuring all visitors were issued the proper badge for entrance to the facility and escorted by a staff member.
Allen Hamilton LLC, New York, NY (December 2002 to May 2007)
- Monitored office and kitchen supplies; re-ordered and stocked inventory as necessary within budget.
- Coordinated sales appointments with potential customers.
- Efficiently organized and maintained Human Resources databases and reports.
- Screened and directed calls with tact and diplomacy to the appropriate executive or department.
- Trained associates in general office management, front office operations and security processes and procedures.
- Sorted and routed mail to the appropriate department; sent packages out daily via FedEx or UPS.
Bachelor of Science in Education/Library Science – Marymount University – Arlington, VA